At i4malaysia, your privacy is more than a legal obligation — it is our moral responsibility. This document transparently explains how we collect, use, store, and protect your personal data, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Fully compliant with Malaysia's Personal Data Protection Act
All data transmitted with the highest level of security encryption
Your data is never sold to any third party
You have the right to access, correct, and delete your data
This Privacy Policy is published by i4malaysia ("we", "the platform", "i4malaysia") and applies to all users, registered members, and visitors of i4malaysia.ws and all services associated with it.
We understand that your personal data is something highly valuable and sensitive. The trust you place in us when you register and play at i4malaysia is something we never take lightly. That is why we have prepared this transparent and comprehensive Privacy Policy to clearly explain how your personal data is managed.
This Privacy Policy is prepared in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia and internationally recognised data protection principles. By using the i4malaysia platform, you consent to the processing of your personal data as described in this document.
i4malaysia Privacy Commitment: We have never sold, rented, or traded our members' personal data to any third party for marketing or commercial purposes, and we never will — not without your explicit consent.
I4malaysia collects various categories of personal data necessary to deliver our services safely and effectively. Below is a breakdown of the data we collect:
| Data Category | Specific Information Types | Requirements |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth, gender, nationality | Mandatory |
| Contact Data | Malaysian phone number, email address, residential address | Mandatory |
| Financial Data | Malaysian bank account number, bank name, deposit & withdrawal history (DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, FPX) | Mandatory |
| Activity Data | Game history, total bets placed, win & loss records, favourite games | Automatic |
| Technical Data | IP address, device type, operating system, web browser, login timestamps | Automatic |
| Communication Data | Customer support chat records, emails to i4malaysia, user feedback | Where applicable |
Personal data marked as "Mandatory" is required for compliance with Anti-Money Laundering (AML) regulations, Know Your Customer (KYC) processes, and financial transaction processing. Without this data, we are unable to provide you with the full i4malaysia service.
I4malaysia collects your personal data through several key channels:
I4malaysia processes your personal data for legitimate and specific purposes only. We will not use your data for any other purpose without prior notice and your consent:
I4malaysia does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, there are limited circumstances in which we may need to share your data with certain parties:
All third parties that receive data from i4malaysia are bound by strict confidentiality and data protection agreements. They are permitted to use such data only for the specific purposes agreed upon with i4malaysia.
I4malaysia makes serious investments in cybersecurity infrastructure to safeguard the personal data of all our members. The technical and organisational security measures we employ include:
Important Note: While i4malaysia takes all reasonable steps to protect your data, no security system in the world is 100% foolproof. In the event of a data breach affecting your personal data, i4malaysia is committed to notifying you and the relevant authorities within the timeframe required by Malaysian law.
The i4malaysia platform uses cookies and similar tracking technologies to enhance user experience and analyse platform usage. The types of cookies we use are:
You can manage or disable cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of the i4malaysia platform.
I4malaysia does not retain your personal data longer than necessary for the purposes stated in this Privacy Policy or as required by Malaysian law. The following outlines our general data retention periods:
When personal data is no longer needed and there is no legal obligation to retain it, i4malaysia will securely delete or anonymise that data using industry-recognised methods.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data held by i4malaysia:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 working days.
You have the right to request the correction of any inaccurate or incomplete personal data held in your i4malaysia account.
You may request the deletion of your personal data, subject to applicable legal record-retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time.
Under certain circumstances, you may request that i4malaysia temporarily restrict the processing of your personal data.
You have the right to receive your personal data in a machine-readable format for transfer to another platform.
To submit any request relating to your privacy rights, please contact us at [email protected]. We will process your request within the timeframe stipulated under Malaysia's PDPA.
In certain cases, your personal data may be transferred to or processed outside Malaysia — for example, when we use international cloud service providers or work with world-class casino game providers.
When personal data is transferred outside Malaysia, i4malaysia ensures that:
All cross-border data transfers are carried out in full compliance with Malaysia's PDPA 2010 and international data protection principles.
I4malaysia reserves the right to amend or update this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or the services we offer.
When material changes are made to this Privacy Policy, we will notify you via:
Continued use of the i4malaysia platform following the publication of any changes to this Privacy Policy constitutes your acceptance of the updated Privacy Policy. It is your responsibility to review this Privacy Policy periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how i4malaysia handles your personal data, we encourage you to reach out to us directly:
If you are unsatisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection (JPDP) Malaysia — the regulatory body responsible for enforcing the PDPA 2010 in Malaysia.
Six layers of protection to ensure every Malaysian member's personal data is fully safeguarded
I4malaysia fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) — the country's primary data protection legislation. This means your privacy rights are safeguarded by a robust and recognised legal framework.
All sensitive data — banking details, DuitNow, Touch 'n Go eWallet, GrabPay, Boost, and FPX transactions — is encrypted with AES-256 at rest and SSL 256-bit in transit. Your data cannot be read by anyone without the correct encryption key.
I4malaysia only collects data that is genuinely necessary to deliver our services and comply with the law. We do not gather irrelevant or excessive data — this "data minimisation" principle is central to our approach to privacy.
You have full control over your personal data. Access, correct, restrict, or delete your data at any time through your i4malaysia account settings or by contacting our privacy team directly.
The i4malaysia platform undergoes regular security audits and penetration testing conducted by independent cybersecurity experts. This ensures our data protection systems remain up to date and free from known vulnerabilities.
I4malaysia has never sold, rented, or traded our members' personal data — and we never will. This is a commitment we have upheld since day one and will continue to honour indefinitely.
As an i4malaysia member, you have the full right to access, correct, restrict, and delete your personal data. We are committed to processing all privacy rights requests within the timeframe stipulated under Malaysia's PDPA. If you have any concerns about your data privacy, do not hesitate to contact us.
For all privacy-related matters, contact us at [email protected]. You may also refer to our Terms & Conditions and the Responsible Gaming us for full data protection details. The i4malaysia platform is intended for users aged 18 and above only.
With 256-bit SSL data protection, full Malaysia PDPA compliance, and a strict no-data-sale commitment, you can play on i4malaysia with complete peace of mind. Join over 50,000 Malaysian players who already trust us.